Agree to our terms regarding service
All services are delivered professionally under defined agreements, ensuring mutual trust and compliance.
At Dimasa Era, we are committed to protecting the privacy and personal information of our clients, partners, vendors, and website visitors. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you interact with us through our consultancy and event management services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, company name, designation, and postal address.
- Business Information: Project details, service requirements, meeting records, and feedback.
- Event-related Information: Attendee names, preferences, logistics needs, and participation history.
- Technical Data: IP address, browser type, operating system, and site usage statistics collected via cookies and analytics tools.
2. How We Use Your Information
We use the collected information to:
- Provide and manage our consultancy and event services
- Communicate with clients, partners, and stakeholders
- Respond to inquiries and requests
- Plan, execute, and evaluate events
- Improve our services and customer experience
- Send updates, marketing communications, and promotional materials (only with consent)
- Comply with legal and regulatory obligations
3. Information Sharing and Disclosure
We do not sell or trade your personal information. However, we may share data with:
- Trusted third-party vendors involved in project execution or event coordination
- Legal or regulatory authorities when required by law
- Internal teams and departments on a need-to-know basis for service delivery
4. Data Security
We implement industry-standard measures to protect your information from unauthorized access, loss, misuse, or alteration. These include secure servers, password protection, and limited access controls.
5. Data Retention
We retain personal and business data only as long as necessary for the purposes stated above, unless a longer retention period is required by law or contractual obligation.
6. Your Rights
You have the right to:
- Access, update, or delete your personal data
- Withdraw consent for marketing communications
- Request a copy of your stored information
- Report concerns about data misuse or breaches
To exercise these rights, contact us at info@dimasaera.com
7. Cookies and Tracking
Our website may use cookies to enhance user experience and track usage patterns. You can choose to disable cookies through your browser settings.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on our website with the revised effective date.
9. Contact Us
For questions regarding this policy or your personal data, please contact us.