Agree to our terms regarding service
All services are delivered professionally under defined agreements, ensuring mutual trust and compliance.
Welcome to Dimasa Era By accessing or using our services, you agree to be bound by the following Terms and Conditions. Please read them carefully before proceeding.
1. Scope of Services
Dimasa Era provides professional services in two core domains:
- Business Consultancy – Strategic planning, compliance advisory, documentation, and project execution for government and private sectors.
- Event Management – End-to-end planning and execution of corporate, cultural, and government events.
- All services are provided as per mutually agreed scope, timelines, and deliverables outlined in individual contracts or proposals.
2. Client Responsibilities
Clients are expected to:
- Provide accurate and timely information required for service delivery.
- Ensure necessary approvals, access, and permissions are granted where needed.
- Cooperate with our team during the course of the project or event.
- Make timely payments as per the agreed terms.
3. Fees & Payment Terms
- Fees for consultancy or event services will be agreed upon in advance through a written proposal or agreement.
- Payments are to be made via accepted modes within the stipulated timeline.
- Any delay in payment may attract late fees or suspension of services.
- Taxes, duties, or third-party charges, if applicable, will be borne by the client.
4. Cancellations & Refunds
- Cancellation of services must be communicated in writing.
- Refunds, if applicable, will be made based on the work completed and non-recoverable expenses incurred.
- Event-related bookings (venue, vendors, etc.) may involve non-refundable costs.
5. Intellectual Property
- Any content, strategy, plan, or document created by Dimasa Era remains the intellectual property of the company unless otherwise agreed in writing.
- Clients may not copy, reproduce, or distribute our proprietary materials without prior consent.
6. Confidentiality
Both parties agree to keep all business-related information, data, and documents confidential unless disclosure is required by law or mutual agreement.
7. Limitation of Liability
- Dimasa Era will not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.
- Liability is limited to the amount paid by the client for the specific service in question.
8. Third-Party Services
- We may engage third-party vendors (e.g., caterers, tech support, logistics) as part of event execution.
- While we take care to choose reliable partners, we are not liable for their independent actions, delays, or failures.
9. Force Majeure
Dimasa Era shall not be held responsible for delays or non-performance caused by events beyond our reasonable control, including natural disasters, strikes, government restrictions, or pandemic-related disruptions.
10. Modifications to Terms
Dimasa Era reserves the right to modify these Terms & Conditions at any time. Updated terms will be posted on our website and will apply to all future transactions and engagements.
11. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Delhi.